15 Years of Experience
in the Plumbing Industry
with 4 Years Working in the Showroom
regina@thefixturegallery.com
Career Highlight
I was working with a customer that was remodeling the family home. She was having problems finding what she saw in her mind. With careful questioning, we were able to find exactly what she was looking for. The customer was so excited to see in pictures what she wanted. She called after the remodel was finished to let me know she was over the moon with her choices.
Favorite Thing About My Job
I love being able to listen to what the customer wants and find a way to make their ideas become their reality. If you listen to what your customer wants, whether it is eclectic, traditional or modern, making their dreams for living space come to life is fantastic.
Professional Mission Statement
Providing outstanding customer service each and every day, while providing an avenue for customers to express themselves in their living space. I want my customer to be comfortable knowing that I will do everything to make their journey enjoyable from start to finish. With 15 years of experience I can help create an inviting and comfortable home.
Hobbies and Interests
I enjoy camping, exploring the coast with my family and the occasional round of golf (even though my score can get a bit out of control). I enjoy reading a good book and family night making homemade pizza.
10 Years of Experience
in the Plumbing Industry
kayla@thefixturegallery.com
Career Highlight
Honored with the 40 under 40 award (40 professionals under the age of 40 in the US) by Professional Remodeler for bringing innovative best practices to the remodeling industry in 2016. It was a huge accomplishment because I was nominated (without my knowledge) by ten colleagues and clients which felt like more of an honor than the award itself! 🙂
Favorite Thing About My Job
Working with customers and helping to remove barriers, find solutions to make their home and life more efficient while still esthetically pleasing. I’m very passionate about design and extremely creative so helping others put all the pieces together is a fun challenge. I enjoy that no two days are the same and am constantly trying to use my creativity to improve sales and marketing.
Professional Mission Statement
Providing the highest quality service, selection and design through creativity and an innovative approach.
Hobbies and Interests
Very creative and artistic, animal LOVER, active in boating & watersports/ wakeboarding, hiking, paddle-boarding and willing to try anything once! Very large and close family, no kids of my own but have helped raise my 2 nieces 3 & 16 both play a big role in my life 🙂
1+ Years of Experience
in the Plumbing Industry
courtney@thefixturegallery.com
Career Highlight
I had a customer come in stressed and worried because she was missing a plumbing part that would slow down her renovation. I took time to explore every avenue till we eventually acquired the part that was needed. My customer was able to keep on schedule for her big reveal with her family. Knowing that I was able to help contribute to make a client’s dream come true is what we at The Fixture Gallery strive to accomplish.
Favorite Thing About My Job
The home remodel process at times can be overwhelming and confusing but that is why we are here. I enjoy taking time to work step by step with clients to break down and simplify the process. I have the expertise to alleviate the stress of deciding what fixture to choose for both your kitchen and bath. It is as easy as choosing a finish and style you love. I love helping a client find a fixture they can design the kitchen or bathroom around.
Professional Mission Statement
Providing superb customer service to help assist with any client’s needs. I am always there for my clients through an appointment, over the phone, or via email correspondence. Whether it’s designing new construction or just updating existing finishes. I enjoy working with a large spectrum of clients from DYI customers, homeowners, contractors, or plumbers. My main goal is pairing a customer vision with the latest innovation in the kitchen and bath world to make their dreams come to life.
Hobbies and Interests
My love for cooking and entertaining has given me the appreciation for well thought out design to provide clients with a happy home. Cooking is where I showcase my artistic talents; create something that both looks beautiful and tastes delicious! Traveling opens my eyes up to different ways of experiencing life. It also allows me to gain a wider scope of kitchen and bath design. I greatly enjoy being outdoors and exploring when hiking, biking, canoeing, or snorkeling in the outdoors when the sun is shinning in Seattle.
16 Years of Experience in the Industry
nicole@thefixturegallery.com
Career Highlight
I take pride in all the relationships I’ve built over the years. I have many returning plumbers and contractors that trust me with their projects.
Favorite Thing About My Job
I love working for Consolidated Supply Co. and The Fixture Gallery. The company is exceptional and my co-workers are great to work with 5 days a week. We are like a little family in here.
Professional Mission Statement
I strive to provide excellent customer service to everyone that comes into the showroom. I enjoy helping clients create the space of their dreams while staying in line with their budget.
Hobbies and Interests
Spending time with family.
17+ Years of Experience in the Industry
lorri@thefixturegallery.com
Career Highlight
I have worked at several showrooms in the Portland area and having the opportunity to work at The Fixture Gallery has been an exciting and refreshing experience. The facility is first class, the staff is knowledgeable and professional, and the overall atmosphere is relaxed and enjoyable.
Favorite Thing About My Job
Customers that are unfamiliar with all the nuances of plumbing often arrive at the showroom feeling apprehensive. Helping them overcome this is one of the most important parts of my job. Empowering a customer who is overwhelmed so that they are able to leave feeling excited about their choices gives me a great feeling of accomplishment. Knowing that I could help a homeowner find the right balance between beauty and function in their kitchen or bath is very satisfying.
Professional Mission Statement
As a showroom consultant I strive to understand the needs of my clients in a way that will allow me to make recommendations to create their ideal space. I hope to use my years of experience and extensive knowledge in the decorative plumbing industry to inform, engage, and ultimately accomplish my customer’s goals. I want all of my clients to leave our showroom feeling like they had a fun and educational experience, and trusting that I’ve pointed them in the right direction for their project, no matter how large or small it may be.
Hobbies and Interests
Home remodeling, cooking, gardening, reading, music, astronomy.
More Information
Although my personal style is more contemporary, I have years of experience in traditional, contemporary, and transitional design. I can appreciate that each customer has a unique vision for their space, and my goal is to help them make that vision a reality.
26+ Years of Experience in the Industry
perri@thefixturegallery.com
Career Highlight
In my extensive career I have started two new showrooms and remodeled two. My knowledge is valuable. I have managed many positions and became a showroom manager in 1999. My client base is loyal and my integrity and character in this industry, my customer care is respected.
Favorite Thing About My Job
I love working with my clients, customers, and using my knowledge to help them through the process of selecting their products. My internal customers/associates are great people, fun to work with, CSCO is a great company. I like everything about my job.
Professional Mission Statement
What service do you provide? – Showroom, consulting, work with plumbers, builders, designers, sell decorative plumbing.
How do you provide this service? – Personally, by appointment, walk-ins, email, by phone. Most customers come in and see the showroom.
What value are you bringing to your customer? – 26 years of plumbing experience and product knowledge. Extraordinary customer care and a beautiful showroom to see it all.
What makes you different? – I take the time and care with my clients and have the knowledge to give them the best service. I always make it fun as well.
Notes: We are starting to sell more clean lines, contemporary, transitional. We definitely sell more plumbing than we do hardware.
What I Specialize In
I started in this industry in 1987. I have been in many positions in this industry before being in the showroom such as: purchasing, receiving, office manager, accounts payable and receivable, collections, so I have a great understanding of my job as well as my associates, which I feel really gives me a great perspective and helps me in sales from beginning to the end of the project. My product knowledge is extensive.
Hobbies and Interests
Waterskiing, boating, snowmobiling, music
I have 5 years of interior design and
staging experience within the real estate industry.
lori@thefixturegallery.com
Career Highlight
After spending 5 years in the staging and interior design industry the highlight of my career has been the transition to becoming a Showroom Consultant for The Fixture Gallery, where I can focus exclusively on kitchens and bathrooms – the most important spaces in modern homes.
Favorite Thing About My Job
Meeting new people every day and helping to solve their fixture related issues is what I enjoy the most. This job demands that you be dynamic, creative and customer service centric – all things I appreciate and strive to deliver. The team here makes coming to work fun and rewarding, I feel lucky to work for such a great company.
Professional Mission Statement
My interior design background enables me to guide my clients through the sometimes overwhelming process of fixture selection in a way that matches their budget and meets their design goals. I find it rewarding to provide clients with excellent customer service, design ideas and a determination to follow through to the end of a project successfully.
Hobbies and Interests
Travel, dance, gardening, my 3 sons.
More Information
My husband is English which has enabled me to live and travel in Britain, as well as visiting many countries in Europe, Africa, Asia and the Americas. Traveling has opened my eyes to the diverse culture, architecture and interior design around the world, something I value greatly and use daily in my work.
4+ Years of Experience in the Industry
julie@thefixturegallery.com
Career Highlight
Coming back to work for my favorite company after a 6 year hiatus. It’s great to be back!
Favorite Thing About My Job
Working with such a talented, supportive team! Helping homeowners create beautiful, functional kitchens and bathrooms.
Professional Mission Statement
My mission: to support our showroom consultants in providing excellent customer service. Assisting in getting quotes and specifications out accurately and timely. Enthusiastically welcoming and assisting customers in selection and scheduling so they can realize their aspirations for their homes.
Hobbies and Interests
Hiking, gardening, rafting and lots of reading.
4 Years of Experience in the Industry
lacee@thefixturegallery.com
Career Highlight
One of my best accomplishments is the customers that keep in touch with me, letting me know how the jobs went or how their homes turned out. The fact that they still want me to be involved after all the work has been done let’s me know how helpful I was in the process. They have told me I made a stressful situation very easy and enjoyable. Sending their friends and family to see me is the ultimate compliment.
Favorite Thing About My Job
I love helping customers design and see the vision that they have for their home. So often people get stressed and frustrated with the whole process. I love that I can help them find the joy and bring back the excitement that they had when they stared the process. Telling me how “thankful they are to me” means the world.
Professional Mission Statement
I take pride in offering top notch customer service to my clients. I do my best to listen to my customers needs and desires and make sure that the end result is something that they are completely confortable with and excited about. I do my best to give my clients the best attention to detail that I can, from the first greeting to the last item at the job site. I am very passionate about plumbing design and I love being a part of the Fixture Gallery to help the client see all the possibilities that are out there.
What I Specialize In
I love working with all types of customers, from clients just starting the process for the first time to experienced plumbers, contractors, and designers. I endeavor to do my best to help visualize and design the perfect space for my client and make a creative and functionally beautiful home.
Hobbies and Interests
I love the great outdoors! I enjoy hiking and camping. I love to read and enjoy dabbling in different types of art, going to the theater, movies, and gardening. I also enjoy sports, watching and playing. One day I hope to travel more both throughout the states and internationally.
More Information
I am very excited to join the team at Consolidated Supply Co and to be working in the Fixture Gallery.
16+ Years of Experience in the Industry
joanie@thefixturegallery.com
Career Highlight
One of my favorite accomplishments is when I receive a referral from a past client. It is a compliment to build that trust with each and every homeowner, builder, architect, and designer that I help.
Favorite Thing About My Job
I enjoy helping people realize the vision they have for the plumbing in their home. It is very rewarding to lend my expertise to help guide someone that is having a hard time on navigating the selection process, and seeing how happy and appreciative they are at the end when they say, “Boy, that was so much easier than I expected!”
Professional Mission Statement
I like to think of myself as a professional “Plumbing Matchmaker”. I am passionate about finding the right fit of products with the needs and vision of the client. Having The Fixture Gallery to enhance the experience helps the client in selecting their perfect products. I also echo the Mission Statement that The Fixture Gallery at Consolidated Supply has… “We take pride in doing ordinary things extraordinarily well.”
What I Specialize In
I’ve been in the decorative plumbing business for over 16 years. I am energetic and passionate about working and helping people. I have an expansive knowledge of decorative plumbing products that I utilize to best serve the clients.
Hobbies and Interests
I enjoy spending time outdoors with my family. We hike, fish and hunt all over Central Oregon and beyond. I love to garden. Traveling internationally has been a passion. One of my goals is to retire early and spend time visiting other culture and exotic locations with my husband and family.
21+ Years of Experience in the Industry
terry.kolb@consolidatedsupply.com
Career Highlight
When Viggo Mortensen was having a home built outside Sandpoint, he wanted ORB hose bibbs which involved ordering in standard bibbs and sending them to his accountant in Beverly Hills, who gave them to his contractor in Southern California who had them plated, returned them to the accountant, who sent them back to me at which point I called the plumber and let him know they were here and ready for pick up.
Favorite Thing About My Job
Coffee in the morning and heading home after work! Just kidding. Helping customers turn their dreams into reality by asking the right questions, educating them when appropriate, and offering them options without overwhelming them.
Professional Mission Statement
Helping customers, whether they’re just looking or buying, to find the exact style and function they want by using showroom displays, manufacturers’ catalogs, and the web. That everything we spec complements the other product in the given room and that everything works together. I know what I’m talking about, I set folks at ease, get them to laugh. I care.
What I Specialize In
I specialize in helping the customer find virtually anything they’re looking for and whenever possible, providing it for them. I also educate customers, when needed, on the dangers of buying everything off the web.
Hobbies and Interests
My family, the Bible, snowshoeing, model railroading, railfanning, road bicycling.
9+ Years of Experience in the Industry
joe@thefixturegallery.com
Career Highlight
I am particularly proud of the fact that I started with Consolidated Supply working in the warehouse and was promoted to the showroom 4 years ago.
Favorite Thing About My Job
I enjoy helping people complete their dream home or remodel and having them come back in the future for their next project.
Professional Mission Statement
We provide a showroom and a one-on-one consultation with the customer to help you find the fixtures that best fit your style and budget.
What I Specialize In
I’m hard-working, energetic, motivated, and love what I do. I’m a team player with a unique perspective.
Hobbies and Interests
Camping at the lake, fishing, mountain bike riding with my daughter, traveling.
A little bit of plumbing with
5 years Showroom experience.
beth@thefixturegallery.com
Career Highlight
Every job that I have done in my career, as different as each one has been, I find that they all have contributed to the person that I am today!
Favorite Thing About My Job
Visiting with customers, finding out what they like, helping them find the perfect product that is right for them.
Professional Mission Statement
I strive to be friendly and helpful to make the process of picking out products an enjoyable one.
What I Specialize In
I have 5 years of showroom experience educating customers on different products. I am friendly, patient and there for my customers. I strive to make the whole process an enjoyable experience.
Hobbies and Interests
Family time, Camping, Fishing, and Hunting. Spending time outside. Also enjoy gardening.
7 Months of Industry Experience
ashley@thefixturegallery.com
Career Highlight
To come home to a space that is comfortable, functional and beautiful is one of the best feelings for me. To know I am assisting someone else find that joy in their own space is why I love this industry. Love the space you’re in.
Professional Mission Statement
I provide a friendly, collaborative design experience through uninterrupted appointments. Clients’ needs are met due to my knowledge about our fixtures, interior design experience, and willingness to research requests. Follow through is key to making a remodeling project less stressful and my goal is to make the process exciting, not stressful.
Hobbies and Interests
I am an avid soccer player and love vacationing in places with lots of sunshine!
More Information
Currently studying Interior Design at Bellevue College.
6 years in Plumbing/Heating install
4 combined years in Showroom/Sales Experience.
brian@thefixturegallery.com
Career Highlight
My career highlight is that through the vast amount of different experiences in my career I have been able to find my passion in customer service and management. I believe that all things are possible and I am so excited to have joined a company and a team that share my outlook so enthusiastically.
Favorite Thing About My Job
My favorite thing about my job is that I get to work with a Company and a Team that truly do have the customer’s best interests in mind. I love the daily interactions with customers and the positive atmosphere at our Fixture Gallery.
Professional Mission Statement
My number 1 goal is to create and maintain an experience in our beautiful Fixture Gallery where customers can feel welcome and where their creativity can run rampant. My goal is to provide ideas to inspire while allowing our showroom to help our customers picture their remodeling project with the perfect Decorative Plumbing fixtures included. The buying process should be as seamless and exciting as imaginable.
Hobbies and Interests
Anything outdoors enjoying what the beautiful Northwest has to offer. Hiking, camping, fishing, sporting events. Playing sports – football, softball and frisbee mainly.
1+ Years of Experience
in the Plumbing Industry
courtney@thefixturegallery.com
Career Highlight
I had a customer come in stressed and worried because she was missing a plumbing part that would slow down her renovation. I took time to explore every avenue till we eventually acquired the part that was needed. My customer was able to keep on schedule for her big reveal with her family. Knowing that I was able to help contribute to make a client’s dream come true is what we at The Fixture Gallery strive to accomplish.
Favorite Thing About My Job
The home remodel process at times can be overwhelming and confusing but that is why we are here. I enjoy taking time to work step by step with clients to break down and simplify the process. I have the expertise to alleviate the stress of deciding what fixture to choose for both your kitchen and bath. It is as easy as choosing a finish and style you love. I love helping a client find a fixture they can design the kitchen or bathroom around.
Professional Mission Statement
Providing superb customer service to help assist with any client’s needs. I am always there for my clients through an appointment, over the phone, or via email correspondence. Whether it’s designing new construction or just updating existing finishes. I enjoy working with a large spectrum of clients from DYI customers, homeowners, contractors, or plumbers. My main goal is pairing a customer vision with the latest innovation in the kitchen and bath world to make their dreams come to life.
Hobbies and Interests
My love for cooking and entertaining has given me the appreciation for well thought out design to provide clients with a happy home. Cooking is where I showcase my artistic talents; create something that both looks beautiful and tastes delicious! Traveling opens my eyes up to different ways of experiencing life. It also allows me to gain a wider scope of kitchen and bath design. I greatly enjoy being outdoors and exploring when hiking, biking, canoeing, or snorkeling in the outdoors when the sun is shinning in Seattle.
1yr as Showroom Consultant
chad@thefixturegallery.com
Career Highlight
Being Employee of the Quarter for the first quarter of 2015 as voted by my peers.
Favorite Thing About My Job
What I love most about my job is getting to meet new people every day and figuring out how to solve whatever challenges they have in the decision-making process. Having someone show genuine appreciation for something that may seem so small to us really makes it all worthwhile.
Professional Mission Statement
I strive to make everyone comfortable around me with a warm greeting and a welcoming smile. I understand how overwhelming the decision-making process can be and I aim to create a relaxing atmosphere so it can be a positive, and even fun, experience. I pride myself on being a great listener so my customers get exactly what they want with minimal confusion.
What I Specialize In
I tend to be an easy-going, relatable person that genuinely cares about my customer’s needs as if they were my own. I follow the “Golden Rule: Treat others as you would like to be treated” and I always try to make The Fixture Gallery experience as enjoyable as possible.
Hobbies and Interests
I love spending time with my family as well as watching and participating in all kinds of sports. I also love listening to all kinds of music and enjoy movies at the theater or at home.
1 Year of Experience
kimberlee@thefixturegallery.com
Career Highlight
As a new Consolidated Supply employee and new to the plumbing/fixture industry, my career highlight so far has been coming to work each day at The Fixture Gallery. This has been a great learning experience to improve myself so I can further assist not only our customers but the fabulous sales team. I am excited to be part of such a great team!
Favorite Thing About My Job
I enjoy greeting our customers into our beautiful showroom and making them feel comfortable and at ease so their experience is a memorable one.
Professional Mission Statement
Customer Service is number one to me which means providing a quality product to many people. This could be making the homeowner feel comfortable as soon as they walk through our showroom doors, directing a call from a contractor to the correct sales person, or assisting a sales team member needing clerical support. Everyone is my customer so striving to make their day that much better is my goal.
Hobbies and Interests
I enjoy reading, gardening, feeding my humming birds, tackling that long bucket list, but most of all spending time with my family.
1 Year of Experience
claire@thefixturegallery.com
Career Highlight
Completing my first whole house order. It was a great experience going through the process with the customers from start to finish and seeing the final product!
Favorite Thing About My Job
My favorite part about this job is getting to build relationships with customers. Whether it is a first time customer or repeat customer, it is always a joy getting to know them. I also love being able to work with such a great group of people who collectively have so much knowledge and experience.
Professional Mission Statement
I strive to make every customers experience the best experience possible. Whether they are picking out one item or a whole house. I want them to get “The Fixture Gallery” experience!
Hobbies and Interests
My hobbies include photography, hiking, and just experiencing the great Northwest. I also love spending time with family and traveling!
More Information
I have an associates degree in graphic design so I have knowledge of different styles and design techniques.
What I Specialize In
This job requires that you be customer service oriented so of course that is my specialty. I love creating relationships and getting to know people. I try to connect with clients and create a bond with them. I even had a customer tell me once “how great I was at my job and how far I will go in this industry”. It was a great feeling knowing that my hard work trying to connect with people was paying off.
11 Years of Experience
pole@thefixturegallery.com
Career Highlight
11 Years in the plumbing fixture business is pretty much my career highlight. I’ve worked for and learned from some of the best companies in the business, both in Los Angeles and in Portland. I have always looked forward to going to work every day since day one of my entrance into the plumbing business, and have year-in and year-out been amongst the top sales people at each company. I am absolutely thrilled about being with CSCO and will strive to be the very best I can be at my job and always with consideration and respect for my fellow employees.
Favorite Thing About My Job
As a consultant one of my favorite things is providing a solution for clients that have either been told something doesn’t exist or will not work. I love collaborating with my fellow showroom staff and coming up with several options to find the perfect fit for each client no matter how big or small the project.
Professional Mission Statement
I am still a student. I feel it is important to learn something new every day. I will look outside the box to come up with a solution. I do not limit myself to a “comfort zone”. It is all about the customer and the end result is someone who had complete faith and trust in me for any future endeavors.
Hobbies and Interests
I would love to say reading books, hiking, skiing, etc… But the truth is if I am not working, which I enjoy enough to include in hobbies and interest, I love spending time with my family.
More Information
Since I have been on this industry for several years I have had the pleasure of working with a variety of clients. I pride myself in providing each person with my undivided attention, whether in a busy showroom or after hours in a private showing for a high profile customer. I feel confident that each client who I help feels as important as the next.
1 Year of Experience
wes@thefixturegallery.com
Career Highlight
Is starting in the warehouse doing cycle counting for 5 months. Then applying for the showroom position and being promoted to be a consultant.
Favorite Thing About My Job
Working with customers to build and pursue a space in their home that they will love for years to come.
Professional Mission Statement
I provide customer service to our customers to create something that they will love in their home.
What I Specialize In
To provide knowledge to our customers on how plumbing works, and what is possible for their home. Whether it is traditional, contemporary, or modern. My goal is to give my current knowledge and knowhow to our customers to pull a job together.
Hobbies and Interests
Cooking, riding my bike.
9+ Years of Experience
at Consolidated Supply Co.,
The Fixture Gallery
susan@thefixturegallery.com
Career Highlight
Pride is the word that comes to mind when reflecting on nearly 10 years working at The Fixture Gallery. Highlights include working on projects that were included in such things as, the magazine, Portrait of Portland, Street of Dreams,and The Tour of Remodeled Homes. Awarded the honor of being an Impressionista for Delta and Brizo Faucet Company was based on high sales.
Favorite Thing About My Job
The Fixture Gallery offers such an appealing environment working with a great team as well as the variety of clients visiting us, helps make coming to work one of my favorite things. I enjoy talking with and getting to know people.
The plumbing needs of our customers are so varied and individual, that helping to find the perfect choice is creative and fun. With the wide selection of style, function and price, selections can be challenging for our customers. By getting to know people through questions and interaction it is satisfying to find the product that meets all of the client’s needs.
Professional Mission Statement
To supply complete, friendly, informational service to my customers is my goal daily. This includes great communication with all professionals who are involved with the project from the very beginning to job completion. Listening and asking lots of questions of the customer to help them find what product will best meet their needs, is a fascinating part of the process.
What I Specialize In
I specialize in helping the customer find and implement products that meet their personal taste and practical needs. I love traditional because my personal taste leans more in that direction. I also appreciate the practicality of the Transitional and Contemporary Style. I would very much enjoy meeting prospective clients and help them make their home a special, enjoyable home.
Style and Other Preference:
There is beauty and value in every style of plumbing fixture. I enjoy all types in the right application.
Hobbies and Interests
Family, friends, and invovement in many different projects, fill my time away from work. Personal experience remodeling and building homes has given me understandings to what people experience during the process.
More Information
I understand what it means to be in the midst of building and remodeling projects so completely that I can relate to what my customers are experiencing. By doing so I feel I can help make their experience a special one with lots of fun memories and the excitement to experience the complete experience again. I love the process and my patience through such experiences makes me someone many people can relate to and I to them.
17 Years of Experience
in Customer Service
jodie@thefixturegallery.com
Career Highlight
Looking back on my career highlights, the one I take the most pride in is delivering top notch customer service. I value people and take the time to give my customers exactly what they need and above their expectations. With more than 17 years of experience in customer service roles, I know how important it is to be people focused and knowledge driven.
Favorite Thing About My Job
I love the variety of people and projects that I get to help everyday as my job. I am a great problem solver and keep working on a problem until you are happy with the result.
Professional Mission Statement
To deliver personable service in a relaxed atmosphere. I want my clients to have fun during the selection process and know that their ideas are the best ideas. My job is to make those ideas become a reality. I live by my mission statement by listening to you and putting your ideas as the #1 priority.
Hobbies and Interests
When I am not at work, I enjoy spending time with my family. We like to spend time on the river or lake, camping, BBQ’s, and family celebration functions.
4+ Years of Experience in the Industry
amy@thefixturegallery.com
Career Highlight
Coming into this industry not knowing a lot about decorative plumbing I am proud of all the things I have learned and the connections I make in the process.
Favorite Thing About My Job
Meeting new people and being a part of their project.
Professional Mission Statement
I think with my personality I ease people to where they are not feeling as overwhelmed. I take a step-by-step approach to selecting things for their project. I am upfront and direct with the client so they can trust my knowledge and my input.
What I Specialize In
I specialize in helping clients (home builder, remodelers, plumbers and homeowners) select fixtures and hardware to create a design stamp for their project. I listen to people and get them what they are wanting to create their dream home.
Hobbies and Interests
I enjoy golfing and watching my son play sports, hanging out with my family.
1 Year Industry Experience
/ 15 Years in Customer Service
clancee@thefixturegallery.com
Career Highlight
A woman came in after having a terrible experience with a competitor. I helped her pick out some items she was looking for and she was so grateful for my help she ended up purchasing more than originally planned! Good customer service really pays off.
Favorite Thing About My Job
I really enjoy meeting new people and helping in the process of creating a new look for their home. You really get to know a person through learning their styles and preferences and they are always grateful for your help.
Professional Mission Statement
My goal is to provide excellent customer service to customers as well as tradesmen. In doing so I hope to establish quality relationships to ensure future business. Listening to the customer’s needs and tastes is a great way to start building a good rapport.
What I Specialize In
I specialize in personal relationships and building good rapport. I love meeting new people and getting to know them. Seeing the many different looks and tastes people have is very interesting to me.
Hobbies and Interests
I love being outdoors. Camping, hiking, or taking my dog to the park. Other hobbies include sports of all kinds and cooking.
25+ Years of Experience in the Industry
linda@thefixturegallery.com
Career Highlight
Having consistent high sales in a down economy due to networking; repeat business; word of mouth referrals; and always wanting to treat the client as I would want to be treated.
Favorite Thing About My Job
Making the experience easy when a client comes in overwhelmed with too many decisions. Also, each project is a new design – choosing the finishes, shapes and features to create a unique end product.
Professional Mission Statement
Working with builders, designers, DIY and plumbers with their clients to customize what each individual’s goals and desires are. I’m able to direct the questions that narrow down the already confusing choices available – directing the client to products of value and designed to last.
What I Specialize In
When asked what it is that I do, I say, “I spend other people’s money.” My suggestions in the showroom are customized for each individual. I would never suggest product that I wouldn’t want myself.
Hobbies and Interests
Love of animals, especially dogs – we encourage clients to bring their friends in. Football – “Go Ducks!” Decorative landscapes that are always changing with the seasons.
More Information
The Eugene Fixture Gallery is a “boutique” size showroom. Because of limited space, I make the most of it with product that is easy to touch and feel. I have product that will fit any budget, but still with the top vendors’ support.
20+ Years of Experience
in the Industry
maryjane@thefixturegallery.com
Career Highlight
I’m most proud of the fact that I have repeat customers. Recently my customer Elizabeth and her husband have just finished the fourth house that we have done together since 1990. In this most recent house, she wanted to add a bathtub to the master bath and the builder was struggling to fit it in the space. I was able to suggest a layout of the bathroom fixtures to include the tub and they went with my suggestion. She is thrilled with the way it turned out.
Favorite Thing About My Job
I love helping people find just the right product for a space. I love that moment when everything gels, and the client is excited and happy about what they have selected. When I hear, “I’m so happy I found you,” it doesn’t get much better than that.
Professional Mission Statement
I endeavor to provide top-level guidance and service in the selection and purchase of plumbing and hardware products by careful listening to the client’s goals and desires. It is my continuing goal to provide attention to detail in implementing final order. I feel that my many years of experience, keen interest in design and home decoration, combined with a desire to help my clients create a beautiful and functional space, with the least amount of stress, motivate me to strive to provide exceptional customer service.
What I Specialize In
I’m particularly interested in working with anyone who wants to create an esthetically pleasing and functional space. Frequently I work with designers and builders who rely on me to put together a pleasing plumbing package within a certain budget. I love the challenge of finding the perfect products to achieve a look within the desired price range.
Hobbies and Interests
I’m an avid reader and have belonged to a book club since before they were fashionable. I love to travel and spent two weeks in Italy this year. I am also interested in cooking, camping, gardening and just enjoying life in beautiful Central Oregon.
More Information
I love working for CSCO. The best wholesale plumbing company in the business.
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